Here are some answers to questions that we receive from our customers!

  • Refrigerator Not Cooling? Here's What Could Be Wrong

    If your refrigerator isn’t keeping your food and drinks cold, several issues could be causing the problem. Here are some common reasons why a refrigerator may stop cooling and what you can do about them:


    1. Dirty Condenser Coils

    The condenser coils, usually located at the back or bottom of the fridge, help dissipate heat. If they are covered in dust and debris, they can’t release heat efficiently, causing the refrigerator to struggle with cooling.

    • Solution: Clean the coils with a vacuum or coil brush every six months.

    2. Faulty Evaporator Fan

    The evaporator fan circulates cold air throughout the refrigerator. If it stops working, the fridge may become warm while the freezer stays cold.

    • Solution: Check if the fan is running; if not, it may need repair or replacement.

    3. Malfunctioning Thermostat

    If the thermostat isn’t functioning properly, it won’t signal the refrigerator to cool to the right temperature.

    • Solution: Try adjusting the thermostat. If there’s no change, it may need to be replaced.

    4. Blocked Air Vents

    Cold air flows through vents between the freezer and refrigerator sections. If food or other items are blocking these vents, airflow can be restricted, leading to improper cooling.

    • Solution: Rearrange items inside the fridge to allow proper air circulation.

    5. Defective Start Relay

    The start relay helps power the compressor. If it’s faulty, the compressor won’t run properly, preventing cooling.

    • Solution: Listen for a clicking sound—this may indicate a defective start relay, which should be replaced by a professional.

    6. Low Refrigerant Levels or a Leak

    Refrigerators rely on refrigerant (such as Freon) to cool properly. If there’s a refrigerant leak or low refrigerant level, the fridge won’t cool efficiently.

    • Solution: A licensed technician should check for leaks and recharge the refrigerant if needed.

    7. Failing Compressor

    The compressor is the heart of the refrigerator’s cooling system. If it’s not working correctly, the fridge won’t cool at all.

    • Solution: A malfunctioning compressor usually requires professional repair or replacement.

    8. Power Supply Issues

    Sometimes, a simple issue like a tripped circuit breaker, loose plug, or faulty outlet can prevent the fridge from cooling.

    • Solution: Ensure the fridge is properly plugged in, and check the outlet and breaker box for any electrical issues.
  • Washing Machine Issues? Here's What Could Be Wrong

    If your washer isn't getting your clothes as clean as it used to, several issues could be causing the problem. Here are some common reasons why a washer might be malfunctioning and what you can do about them:


    1.  Not Spinning or Agitating

    • Broken or loose drive belt
    • Faulty motor or motor coupling
    • Worn-out agitator components
    • Malfunctioning lid switch

    2. Not Draining Properly

    • Clogged drain hose or pump
    • Faulty drain pump
    • Blocked or kinked hose

    3. Leaking Water

    • Loose or damaged hoses
    • Worn-out door seal
    • Faulty water inlet valve

    4.  Excessive Vibration or Shaking

    • Unevenly distributed load
    • Washing machine not leveled properly
    • Worn-out shock absorbers or suspension springs

    5.  Not Filling with Water

    • Clogged or faulty water inlet valve
    • Low water pressure
    • Malfunctioning control board

    6.  Foul Odors

    • Mold or mildew buildup in the drum or detergent tray
    • Using too much detergent
    • Not cleaning the washer regularly
  • Dryer Issues? Here's What Could Be Wrong

    If your dryer isn't working reliably or getting your clothes as dry as it used to, several issues could be causing the problem. Here are some common reasons why a dryer might be malfunctioning and what you can do about them:


    1.  Dryer Won’t Start

    • Blown thermal fuse
    • Defective door switch
    • Faulty start switch or timer
    • Power supply issues

    2. Dryer Not Heating

    • Burnt-out heating element
    • Tripped high-limit thermostat
    • Blown thermal fuse
    • Faulty temperature switch

    3. Clothes Come Out Wrinkled or Damp

    • Overloading the dryer
    • Incorrect cycle selection
    • Not enough heat or drying time

    4. Takes Too Long to Dry Clothes

    • Clogged lint trap or exhaust vent
    • Faulty moisture sensor
    • Dirty or restricted blower wheel

    5.  Dryer Shuts Off Mid-Cycle

    • Faulty motor overheating
    • Defective thermostat or timer
    • Electrical issues

Still have questions? Contact Trenton Appliance Pros today and we'll be happy to help!

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